<h1>Knowledge Base Software For All Businesses</h1>Your website reflects your business. And, helping people easily understand your business by themselves will not only help you save time but also increase your productivity.And to make this happen, you need a versatile &amp; self-served Knowledgebase and Helpdesk Widget tool. This tool allows you to create one along with more additional features.<div style="position:relative;padding-top:56.25%;width:95%;margin:0 auto auto"><iframe id="ytplayer" title="ytplayer" type="text/html" style="position:absolute;top:0;left:0;width:100% !important;height:100%" src="https://www.youtube.com/embed/ONe_VDwEEY0" frameBorder="0"></iframe></div>PitchGround presents Answerly - A platform with a CMS, Contact Form, Widgets with many more features &amp; lets you prepare, organize, write and deliver fast on-the-spot answers for your customers.<div style="text-align:center"><img src="https://pitchground.com/image/knowledgebase.png?imageId=i-2lAK73euLKS9wH9SBY3hfL&amp;dimensions=715x1000" alt="User Graphic Content" style="max-width:100%"/></div>Learn more about Answerly!KnowledgeBase - A simple yet powerful knowledge base software built to let you prepare, organize, write and deliver fast on-the-spot answers for your customers.<ul><li>Make your customers feel at home by adding your logo and headline</li><li>With multiple personalization settings, you can make the Knowledge Base feel like an extension of your business rather than a third-party help center.</li><li>Color Studio - With Color Studio, you can paint all of Knowledge Base however you want, so it best fits the design and colors of your company.</li><li>Custom Menu in Header &amp; Footer - Inside the Answerly Dashboard, you can add as many links as you want in the Knowledge Base&#x27;s header and footer menu.</li><li>You have the option to add your Social Media profiles as clickable icons in the footer of the Knowledge Base.</li><li>Apart from customizing META fields for all the pages, Answerly&#x27;s Knowledge Base will automatically generate all possible structured data schemas that the search engines will love.</li><li>Open graph for beautiful answers - Control how your Knowledge Base looks when linked from other websites.</li><li>Reports and data - Figure out how people are using the Knowledge Base so you can tune in your answers to help people even better.</li><li>With widget mode, you can embed all of your Knowledge Base as it is on any page of your website.</li><li>Create a unique Contact page that is part of your Knowledge Base.</li></ul><div style="text-align:center"><img src="https://pitchground.com/image/knowledgebase_widgetmode.png?imageId=i-5fmey1P1VmBJ254Ar_f2F8&amp;dimensions=715x1000" alt="User Graphic Content" style="max-width:100%"/></div> Contact Page - The contact page is part of your knowledge base. It allows your customers to reach out and send you messages which you can read and respond to inside the Answerly Dashboard.<ul><li>The contact page automatically takes the design of your knowledge base. But Answerly also offers multiple personalization features that are Contact Page specific.</li><li>With Color Studio, you can paint the contact page however you want so it best fits the design and colors of your company.</li><li>Answer all the queries you get from the contact page in this sleek inbox client that you can access from inside the Answerly Dashboard.</li></ul><div style="text-align:center"><img src="https://pitchground.com/image/contact.png?imageId=i-hTPNK3KCicqVOCP1X9umc&amp;dimensions=715x1000" alt="User Graphic Content" style="max-width:100%"/></div>CMS &amp; Editor - You can drag answers inside categories, create subcategories, change the order of answers, and much more. And an answer editor that supports multiple text styles and dynamic elements.<ul><li>Create rich answers with dynamic elements.</li><li>The Answer Editor features multiple text styles to make your answers more effective.</li></ul><div style="text-align:center"><img src="https://pitchground.com/image/cms_editor.png?imageId=i-3tGY5AyUxg9IUHoDHp975a&amp;dimensions=715x1000" alt="User Graphic Content" style="max-width:100%"/></div>Helpdesk &amp; Widget - Helpdesk is a widget you can install anywhere on your website. It allows your customers to search from your knowledge base, contact you, and much, much more.<ul><li>Personalize your Widget.</li><li>With Color Studio, you can paint all of the Helpdesk Widget however you want, so it best fits the design and colors of your company.</li><li>You can search through all of your KnowledgeBase from Helpdesk and read answers immediately.</li><li>Helpdesk supports the same text styling, dynamic elements other functionality for answers as the Knowledge Base.</li><li>Create a custom start-page for your helpdesk widget using the drag and drop components inside the editor.</li><li>Helpdesk has a contact form that you can customize.</li><li>Reports and data - Figure out how people are using the Helpdesk so you can tune in your answers to help people even better.</li></ul><div style="text-align:center"><img src="https://pitchground.com/image/startpage.png?imageId=i-5l_6_cWwQL7V3xGLg9qzk5&amp;dimensions=715x1000" alt="User Graphic Content" style="max-width:100%"/></div>Search Widget - Search is a widget you can install anywhere on your website. It allows your customers to search inside your knowledge base without leaving your website.<ul><li>Search Widget has many personalization features you can use that will make it feel like home when it shows up on your website.</li><li>With Color Studio, you can paint all of Search Widget however you want, so it best fits the design and colors of your company.</li><li>Search is a widget that you can install in any area of your website.</li><li>You can search for both, an answer and an action button if the action text content matches the search query.</li><li>Reports and data - Figure out how people are using the Search widget so you can tune in your answers to help people even better.</li></ul><div style="text-align:center"><img src="https://pitchground.com/image/search_widget.png?imageId=i-3AN6yJrETb0e5PoKZ9yxSQ&amp;dimensions=715x1000" alt="User Graphic Content" style="max-width:100%"/></div>Notify Widget - Notify is a widget you can install anywhere on your website. You can use Notify to deliver quick and important updates about your business, cutting most support tickets in half.<ul><li>Deliver your latest news just right. Color Studio can paint everything about Notify to your heart&#x27;s content.</li><li>You can pick how Notify appears on your website from the top or the bottom.</li><li>Use the Notify Widget to deliver your content across your website with personalization.</li><li>You can run multiple Notify widgets on one page</li></ul><div style="text-align:center"><img src="https://pitchground.com/image/notify.png?imageId=i-Z1jXMDorsnWkmqOdllS_P&amp;dimensions=715x1000" alt="User Graphic Content" style="max-width:100%"/></div> What are the benefits of using Answerly?<ul><li>Decreases support tickets by providing instant help and keeping customers up to date with the latest news, so they don’t have to message you</li><li>Automates customer support processes </li><li>Easy to setup and reuse in multiple ways </li><li>Embeddable widgets for any website/dashboard or cms</li><li>Customize and Personalize the way you want to</li><li>Complete suite for Knowledgebase</li></ul>Best Suited For - <ul><li>SMBs and SMEs</li><li>Online Businesses/Companies</li><li>Startups</li><li>Business &amp; Website Owners</li><li>Agencies</li><li>Solopreneurs &amp; Freelancers</li></ul>Testimonials - <blockquote>&quot;Answerly has completely changed the way I do business. I was able to lower the number of support agents needed by using the automated solutions. These tools help reduce costs while maintaining a good customer experience.&quot; - Mina P., Business Owner</blockquote><blockquote>&quot;I&#x27;m very thankful I found Answerly. Our customers have never been happier, and Answerly offers many ways to keep customers happy. It&#x27;s truly and genuinely a service like no other.&quot; - Merita S., Business Owner, Dr.</blockquote><blockquote>&quot;Using Answerly has saved my small business thousands in customer service costs and streamlined the process, allowing us more room to focus on expansion and product development.&quot; - Callum M., Insurance</blockquote><blockquote>&quot;We put all of our customer support practices with Answerly. Since then, our store has been flourishing, and customers are more than happy to interact and help themselves with Answerly. Indeed an impressive service.&quot; - Emmanuel E., Shopify Store.</blockquote>----Grab Your Answerly Code Now!Have a related Query for the Founder? Drop them here under the Discussions tab.We would love to hear your feedback about Answerly. You can drop your after-purchase review here - <a href="https://pitchground.com/products/answerly/reviews#tabs">https://pitchground.com/products/answerly/reviews#tabs</a>Support Email - <a href="hi@answerly.io">hi@answerly.io</a>Knowledgebase - <a href="https://help.answerly.io/">https://help.answerly.io/</a>Can I change the Knowledge base headline text?Yes, the Knowledge base headline text can be edited directly in the Answerly dashboard. After saving the changes they will reflect on your live knowledge base.Can I change the header background color?Yes, you can easily change the header color through our colorpicker by picking any color you like.Can I upload my custom company logo?Yes, you can upload your company logo in both the Header and Footer of the knowledge base page.How many images can I upload per answer?Currently there is no limit on the number of images that can be uploaded in an answer.Can the background be removed?Yes, you can remove the backround color or image from the hero of the Knowledge base page by applying Global custom css in the Answerly dashboard.Is there an API?Yes there is an API for enteprise users only.How long does it take for changes to appear on the live page?The changes will appear in the live Knowledge base page instantly or in about 5 minutes.Is the domain name hosted under Answerly?Yes, the domain name is hosted under Answerly.Can I have a custom domain name for my knowledge base?Yes, there is an option to have a custom domain name, to do so please contact our team for the required steps.How many answers does the Knowledge base support?This depends on the plan you have purchased. How many categories does the Knowledge base support?This depends on the plan you have purchased. Is the Knowledge base responsive?Yes, the Knowledge base is designed to look good and be used on all devices.Can I customize the design of the Knowledge base?Yes, the design is completely customizable. You can edit almost every element of the Knowledge base including colors, company logo, background image etc.What is color studio?Color studio is a feature that allows you to change the color of the elements in the Knowledge base page individually or by using a predefined palette.How many navigation links can I add?You can add as many navigation links as you like, currently there is no limitation.What kind of integrations do you have?Currently we have integrations with Google analytics and Google tag manager and the Answerly Helpdesk Widget.How can I use Google analytics with Answerly?Once you save your Google tracking ID in the Answerly dashboard, you can view all the data about the Knowledge base in your Google analytics account.How many social links can I add?Currently you can add 7 social links, we support Facebook, Instagram, Twitter, LinkedIn, YouTube, Reddit, GitHub.Can I remove the social media links?Yes, the social media links can be removed from the Knowledge base.Where can I see the contact page link?The contact page link can be seen in the &#x27;Contact page&#x27; page in the Answerly dashboard under the &#x27;Contact page link&#x27; setting.What does global css mean?Global css means you can add custom css that will be applied on all the pages of the Knowledge base.What is Open graph settings?Open Graph meta tags are snippets of code that control how URLs are displayed when shared on social media.What are SEO settings?In the Knowledge base editor you have options to change SEO settings that include: Title, Description, Keywords.What is a widget mode?A widget mode is a mode for the Knowledge base, you can use it as a page or you can embed it on any page as a small interactive widget.Can I use my own toggle icon for the knowledge base widget?Currently you can use only the predefined icons from the dashboard, if you want us to add a custom one please contact the team.Can i embed the knowledge base widget only on the homepage?Yes, you have an option to embed on any page or only on some, you can easily do this by selecting the page where you want the widget to appear in the Answerly dashboard.Can I hide the knowledge base widget from some pages?Yes, you have an option to embed on any page or hide it for some pages, you can easily do this by selecting the page where you want the widget to appear in the Answerly dashboard.What is Instant embed?Instant embed is a feature that allows you to embed multiple Answerly widgets by using only one global embed code.

A platform with a CMS, Contact Form, Widgets with many more features & lets you prepare, organize, write and deliver fast on-the-spot answers for your customers.

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PitchGround-Answerly

Answerly - Knowledge Base Software For All Businesses

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