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Arvia

Increase Your Sales With Video Shopping Assistance On Your ECommerce Site!
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PitchGround-Arvia

Starting at

$49/lifetime$1200/year
save up to 95%

3 reviews


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Retail Brands Can Generate Up To A 16% Increase In Average Order Value Using Video Shopping.

Take the online shopping experience to the Next Level! 

Online shopping can be convenient and fun, but it can also be costly and disappointing when the item you receive isn't what you expected. That’s why so many people prefer to shop in-store; they can see the products, try them on, and get tailored advice from someone who knows them.

Now you can bring the same in-store experience to your customers with Arvia. This powerful tool helps retail brands bring the same in-store shopping experience to their eCommerce sites and take their sales to the next level.

Arvia lets your customers connect to your sales associates face-to-face, see the products in real time, and get personalized guidance from an experienced company member. All you have to do is add one line of JavaScript code to your website, and customers can start video shopping immediately.

PitchGround Presents; Arvia

Arvia helps retail brands increase their revenue and improve customer satisfaction with live video chat right on their e-commerce site. In addition, you and your customers can now enjoy the same in-store shopping experience in the comfort of their own homes.

With Arvia, online shoppers can connect to sales associates face-to-face, see the products in real-time, and get personalized advice and guidance. Companies can start using Arvia on their website in seconds without coding.

Say goodbye to returns and wasted time! Increase your sales and improve customer satisfaction by bringing the in-store shopping experience to your eCommerce site with Arvia.

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TL;DR:

  • Arvia helps retail brands increase their revenue and customer satisfaction by adding face-to-face video chat right on their e-commerce site. Shoppers can connect with sales associates and get personalized guidance in real-time. All it takes is one line of code to add to the website.

  • Similar to: Bambuser, 11sight, Consolto, and Getboutiq.

  • Intuitive UI and UX, easy-to-use platform, very stable. 

  • Best for Solopreneurs, Freelancers, SMEs, Agencies, and E-commerce Stores who want to make the online shopping experience more immersive with personalized shopping guidance.

Critical Stats: 

  • Studies reveal that 40% of shoppers are more likely to purchase a product if they are able to talk to a live expert. (Source: LiveHelpNow.net) 

  • 71% of customers would prefer to be able to ask questions via live chat rather than having to telephone customer service. (Source: LiveHelpNow.net) 

  • Video chat leads to a 2X increase in order value for repeat customers and a 5X increase for new customers. (Source: LivePerson.com) 

  • Using video chat for customer service more than doubles customer satisfaction from 78% to 90%. (Source: LivePerson.com) 

  • Video chat has been linked to increased purchase decisions by up to 25%. (Source: LivePerson.com)

Features:

Video Call UI Customization: 

Arvia video call widget has a very flexible user interface that helps companies customize the look and feel according to their web design and corporate brand strategy.

You can change the colors, font size, text content, user consent details, and more directly.

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Call History:

Companies can see all the details about the sales conversations, like video recordings, missed calls, lead forms, meeting notes, recommended products, text messages, URL of the page where the client initiated the call.

Advanced Analytics & Reports:

Arvia dashboard offers several insightful data, including the top performing sales agents, customer satisfaction survey results, online status changes of the agents, meeting durations, customer waiting times, and many more. All of the reports can also be exported and downloaded.

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Product Recommendation: Agents can get product information from companies' websites and promote live during the video call.

File Upload: Users & agents can upload files to share with each other.

Screen Sharing: Agents can share their screens and promote products by navigating their websites.

Customizable Lead Forms: Companies can enable lead forms to get user information and online shoppers before joining a video call.

Other features include: 1-Click to Checkout, Product List in Video & Text Chat, Custom Authentication, Client Side Event Handling, Multiple Layout Modes, Customizable icon & Look, Feel, and more.

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What can you use it for?

One-to-One Video Shopping:

One-to-One Video Shopping helps you close more sales with your customers. Get closer to your customers and boost conversions with this shoppable video call experience. Search for products on your eCommerce site and instantly showcase them during your live sessions.

Some Interesting Use Cases:

1. Apparel & Fashion: Online shopper connects to the in-store sales associates and asks for the different colors, sizes, textures, and best combination recommendations. The agent helps the customer make the right purchasing decision.

2. Furniture: Online customers want to see different options for their rooms and existing types of furniture. Asks for the material of the products, size options, and production time. These clarifications help the customers choose the best product for their needs.

3. Mom & Baby Products: Moms or dads start a video call with a sales expert, see different baby stroller models, and ask for the best options for age ranges and durability of the materials. In other cases, they ask for baby formula ingredients and allergy implications.

4. Consumer Electronics: The customer calls the sales agent and asks for the technical specifications of a mobile phone, the pros and cons compared to the other option, and the expected lifetime and performance.

Why are businesses choosing Arvia over the rest:

  • High sales conversions and ROI.
  • Quick & easy installation. 
  • Customizable Video Chat UI. 
  • Insightful video call analytics. 
  • Flexible integration options.
  • Automate everything from the minute a user signs up.
  • Simple setup and ease of use.
  • Available on a lifetime deal for a limited period.

With Arvia, your customers will receive an enjoyable, interactive shopping experience that will keep them returning for more.

The best part? You will pay just once and can use Arvia for a lifetime; grab your lifetime deal today.

  • Arvia Links
  • https://arvia.tech/
Plan A
$49/lifetime$1200/year
save up to 95%
  • 1K - Free Participant Minutes / month
  • Video Shopping & Chat Widgets
  • Mobile Apps (IOS & Android)
  • Integrations
  • Customer Satisfaction Survey
  • Report & Analytics
  • Text Chat
  • Screen Sharing
  • Multiple layout modes
  • Caller ID
  • 1 User
  • All Features and Updates to Startup plan
  • 60 Days Refund Policy
Hassle free 60 days money back guarantee
Plan B
$97/lifetime$2400/year
save up to 95%
  • 3K - Free Participant Minutes / month
  • Video Shopping & Chat Widgets
  • Mobile Apps (IOS & Android)
  • Integrations
  • Customer Satisfaction Survey
  • Report & Analytics
  • Text Chat
  • Screen Sharing
  • Multiple layout modes
  • Caller ID
  • 2 Users
  • All Features and Updates to Startup plan
  • 60 Days Refund Policy
Hassle free 60 days money back guarantee
Plan C
$197/lifetime$4400/year
save up to 95%
  • 10K - Free Participant Minutes / month
  • Video Shopping & Chat Widgets
  • Mobile Apps (IOS & Android)
  • Integrations
  • Customer Satisfaction Survey
  • Report & Analytics
  • Text Chat
  • Screen Sharing
  • Multiple layout modes
  • Caller ID
  • Cloud Recording
  • Business Hours & Meeting Notes
  • Lead Forms
  • Agent Tagging & Call Routing
  • Widget Customization
  • Product Highlight
  • 10 Users
  • All Features and Updates to Growth plan
  • 60 Days Refund Policy
Hassle free 60 days money back guarantee
Plan D
$397/lifetime$9800/year
save up to 95%
  • 30K - Free Participant Minutes / month
  • Video Shopping & Chat Widgets
  • Mobile Apps (IOS & Android)
  • Integrations
  • Customer Satisfaction Survey
  • Report & Analytics
  • Text Chat
  • Screen Sharing
  • Multiple layout modes
  • Caller ID
  • Cloud Recording
  • Business Hours & Meeting Notes
  • Lead Forms
  • Agent Tagging & Call Routing
  • Widget Customization
  • Product Highlight
  • 25 Users
  • All Features and Updates to Growth plan
  • 60 Days Refund Policy
Hassle free 60 days money back guarantee

Plans & Pricing

Plan A
$49/lifetime$1200/year
save up to 95%
  • 1K - Free Participant Minutes / month
  • Video Shopping & Chat Widgets
  • Mobile Apps (IOS & Android)
  • Integrations
  • Customer Satisfaction Survey
  • Report & Analytics
  • Text Chat
  • Screen Sharing
  • Multiple layout modes
  • Caller ID
  • 1 User
  • All Features and Updates to Startup plan
  • 60 Days Refund Policy
Hassle free 60 days money back guarantee
Plan B
$97/lifetime$2400/year
save up to 95%
  • 3K - Free Participant Minutes / month
  • Video Shopping & Chat Widgets
  • Mobile Apps (IOS & Android)
  • Integrations
  • Customer Satisfaction Survey
  • Report & Analytics
  • Text Chat
  • Screen Sharing
  • Multiple layout modes
  • Caller ID
  • 2 Users
  • All Features and Updates to Startup plan
  • 60 Days Refund Policy
Hassle free 60 days money back guarantee
Plan C
$197/lifetime$4400/year
save up to 95%
  • 10K - Free Participant Minutes / month
  • Video Shopping & Chat Widgets
  • Mobile Apps (IOS & Android)
  • Integrations
  • Customer Satisfaction Survey
  • Report & Analytics
  • Text Chat
  • Screen Sharing
  • Multiple layout modes
  • Caller ID
  • Cloud Recording
  • Business Hours & Meeting Notes
  • Lead Forms
  • Agent Tagging & Call Routing
  • Widget Customization
  • Product Highlight
  • 10 Users
  • All Features and Updates to Growth plan
  • 60 Days Refund Policy
Hassle free 60 days money back guarantee
Plan D
$397/lifetime$9800/year
save up to 95%
  • 30K - Free Participant Minutes / month
  • Video Shopping & Chat Widgets
  • Mobile Apps (IOS & Android)
  • Integrations
  • Customer Satisfaction Survey
  • Report & Analytics
  • Text Chat
  • Screen Sharing
  • Multiple layout modes
  • Caller ID
  • Cloud Recording
  • Business Hours & Meeting Notes
  • Lead Forms
  • Agent Tagging & Call Routing
  • Widget Customization
  • Product Highlight
  • 25 Users
  • All Features and Updates to Growth plan
  • 60 Days Refund Policy
Hassle free 60 days money back guarantee

Reviews

4.6 out of 5 Stars

3 Reviews

Mabel Aye
Mabel Aye
Verified Buyer
a year ago
A video shopping tool for any ecommerce owner

Rakesh Kumar Saiba
Rakesh Kumar Saiba
Verified Buyer
a year ago
Add a human touch to your online store wit this revolutionary video shopping tool


Pros
  • Easy signup and onboarding

  • Native & easy integration with site

  • Fully Customizable chat widget

  • Integrations with Shopify, WordPress, Google Analytics

  • One-to-one shopping experience

  • One-to-many live streaming experience

  • Teams and Agents roles

  • End-end encryption

Cons
  • No Cons as of now

Nduka Akpe
Nduka Akpe
Verified Buyer
a year ago
Revolutionize Your Online Sales Strategy with Arvia's Video Conversations


Pros
  • Very good analytics

  • WordPress integration

  • Shopify integration (coming soon)

  • Webhooks integration

  • Team management

  • User roles definition

  • The basic tools are easy to use

Cons
  • Needs to support Wix and other CMS platforms

  • Needs a Pabbly and/or Zapier integration

  • No way to get support

  • More information is needed for some of the integration

View All 3 Reviews

Frequently Asked Questions

Support Email - support@arviatech.com

Knowledgebase - https://arvia.tech/faq

Roadmap - https://trello.com/b/Pz7uUFzO/arvia-roadmap

Is my video call private?

Exactly! Arvia is a system that works within the framework of privacy and security rules, by applying end-to-end encryption, JWT, SRTP, SSL protocols.

How can I download my video call recordings?

You can download, view and delete the recordings on the Arvia admin panel.

How does it work?

Arvia works on browsers and it is a device and platform-independent service. Meaning, you and your customers can access Arvia services from phones, tablets, and computers that are running on Windows, MacOS, Linux, IOS, Android.

What if I have multiple websites?

You can add Arvia video calls on multiple websites.

How long does it take to add Arvia Widget to my website?

It is very easy and quick to add Arvia to your website. You can implement Arvia services to your website in minutes and start to use Arvia immediately. Please take a look at the Tutorials page to get started.

How can I integrate my 3rd-party Apps with Arvia?

We have several built-in integrations, you can choose and integrate right on the Arvia management dashboard. Also, by the help of our REST APIs and Webhooks, Arvia can talk to 3rd party software, CRMs and ERP systems. You can check our product pages for more info.

Can I change my agent with some other person?

Yes, admins can change the agents with someone else, simply through the Arvia dashboard by deleting/adding users on the project roles page.

Who is an agent?

Arvia has a role management system which allows you to manage different fields.

Admin – is a user who manages all projects, roles and analytics.

Analyst – is a user who can see all the data reports and analytics screens.

Agent – is a user who responds to video call requests and hosts the call sessions.

All roles are an individual user.

How do I display call analytics?

On the Paid plans you can assign an analyst role to yourself or to another user. Analysts can simply see and manage all the data & action reports and analytics screens through the dashboard. Also, they can export the results in excel format.

Can I run Arvia on all smartphones?

Yes, you can! Arvia is a device and platform independent service which works on mobile devices (phones, tablets) and computers.

Do all browsers support Arvia?

We do support all up to date versions of Chrome, Firefox, Opera, Safari and Edge browsers.

What is the minimum required bandwidth for video calls?

Video calling on Arvia requires a 0.3 Mbit/s or faster internet connection. We recommend 2 Mbit/s or more for a comfortable video calling experience.