A great user onboarding helps your user to understand more about your product or service. It not only helps the user to learn the application/service quickly but also motivates them to achieve the product/service values faster.
Product training can be a bit overwhelming for both the company and the user however having a centralized platform where both B2B and B2C companies can manage user onboarding and product training while providing real-time support will only enrich the overall user onboarding experience. And, a successful onboarding drives the user to experience that “Wow” moment very early during the product days which also helps to increase your customer retention rate.
PitchGround presents Dashfrugal - A digital user onboarding platform built for product-driven companies that enables them to create in-app product training and walkthrough effortlessly that improves the software users task efficiency and productivity rate.
Create an awesome in-app product training and user onboarding flows that look native to your interface and drive software users to product activation faster. With Dashfrugal, it is very easy to customize overall user onboarding that starts from a user welcome video to advanced product training.
Learn more about Dashfrugal
Onboard - Create a great first impression and onboard customers easily. Build user onboarding aligned with your product and create an awesome in-app product training and user onboarding flows that look native to your interface and drive software users to product activation faster. With Dashfrugal platform it is very easy to customize overall user onboarding that starts from a user welcome video to advanced product training.
Assist - Understand user journey and assist them when they require
Retain - Retain the customers by giving a great product understanding
Convert your software into success - Make a great first impression. Onboard and activate users by delighting, educating and guiding them to achieve value quickly.
Helps your customers to be software pro - Deliver digital in-app product training and guide your users within your app with action & redirect. Dashfrugal also helps you deliver real-time in-app support with build video guided tours and in-app knowledge base.
Guide your customers to product values faster - Guide your first-time software users to ultimate product success with tooltip guidance along with the digital user onboarding to improve the software feature adoption rate.
The Real Product-led growth platform - With Dashfrugal, customer onboarding is more than just a function. Better customer experience always leads to a profitable growth and with Dashfrugal you can -
Feature Adoption - Each new features is an opportunity to add values to the users, unused feature can make negative impact that’s why feature adoption is very important in SaaS.
Introducing your software feature right to the users within the application is the first step towards adoption, most of the time your wonderful feature may go unnoticed. With Dashfrugal digital in-app training and onboarding platform, introducing the features is very easy.
Allow the user to adopt it quickly - Representing the right feature at right place is the best way to help the users to learn it quickly. With the wide range of product training options it is easy for your users to adopt the software features very quickly.
Onboarding insight - User onboarding is the complete sum of product training and account setup. Monitoring user's progress closely even in the early software days can help you to understand the user's adoption level. Also knowing user’s level of account completion could help you to strategies followup accordingly.
Analyze the whole user’s onboarding log in a single place. With this you will get dates like total onboarding count, overall help request raised, pending, etc.
Widget Customization - Customize your widget the way you want.
The benefits of using Dashfrugal?
How Dashfrugal Works?
Step 1 - Build your user onboarding experience using our amazing templates.
Step 2 - Activate and target right users. Help your customers to find values faster.
Step 3 - Analyse the effectiveness of customer onboarding and understand customer insights.
Customers - SaaS Companies
Competitors - Appcues, Userguiding, Whatfix
Check out the FAQs guide tab here - https://pitchground.com/products/dashfrugal/faq
Have a Dashfrugal related Query for the Founder? Drop them here at - https://pitchground.com/products/dashfrugal/community
Grab Your Dashfrugal Code Now!
We would love to hear your feedback about Dashfrugal. You can drop your after-purchase review here - https://pitchground.com/products/dashfrugal/reviews
Great Widget design
Ability to launch via custom button
Excellent user guidance tools
Put a create ticket link in first page open of widget
Admin / backend design functional, but not pretty
Ability to display user %age complete in custom widget
Knowledgebase URL - https://www.dashfrugal.com/website/knowledgebase
Public Roadmap URL - https://www.dashfrugal.com/website/roadmap
What is MAU and how is it calculated ?
Monthly active users (MAU) are calculated as the total number of users who sign in to your application in any given month. We don't charge you for inactive users who may be in your list but don't log any activity during a given month.
Your monthly active user limit will reset one day before the next billing day, and the remaining user count cannot be carried forward to next month.
What is digital user onboarding?
Digital onboarding is the new normal in user onboarding, that helps a software user to learn software features with step-by-step guidance, along with the navigation and video tutorial.
How to set up a user onboarding flow?
Dashfrugal is a widget-based(In-app interface) integration, where you can guide and navigate your users to learn software features effectively. To set up your user onboarding flow, signup/sign in to your account and utilize our in-app onboarding widget to support yours. You don’t need to write a single line code to Create your next user onboarding flow
What are all the main features?
What is in-app support?
Most of the time your software users may be able to learn your software features by doing themselves, but sometimes they may feel looped and need your assistance to complete certain sections. With Dashfrugal in-app support you can support your users contextually within a single platform
How to install Dashfrugal on my website?
You need to copy the embed code from Dashfrugal dashboard and paste into your website.
Can I create multiple onboarding flows?
No. Currently, we do not have the option of providing multiple onboarding flows for different users.
Do you have a Role-based onboarding feature?
No. Currently, we do not have the option of providing user Role-based onboarding features.
Can I integrate Dashfrugal into my WordPress website?
Yes. By using either Plugin or without Plugin you can integrate Dashfugal onboarding widget into WordPress website.
What are the benefits of a User Onboarding software?
User Onboarding software is Increased conversion from free trial to paid customers, Improved product onboarding experience, Minimal Training & Support costs, Increased User Adoption rates, a world-class Product experience and an impeccable user engagement.
Can I add videos or images to my onboarding?
Yup. You can add images and videos like YouTube videos.
Is Dashfrugal pricing per application or domain?
Dashfrugal pricing is not based on apps for domains. Pricing is based on the total number of monthly active users (MAU) in a 30-day period.
Do I need to install any Browser extension to create visual guidance?
No. Our visual guidance tool is fully in-app based. If you put the Dashfrugal embed code in your website, it's enough to make visual guidance(tooltip tour).
Do I need a developer to get started?
No, you can start building Onboarding flow without a developer. To map the user information to Dasfrugal, I mean advanced widget customization you may need a developer.