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Desky

Assign, Track, Prioritize, and Manage Your Customer Support With Ease with Desky's Helpdesk Ticketing System and Live Chat Platform!
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PitchGround-Desky

Starting at

$59/lifetime$228/year
save up to 95%

3 reviews


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Reviews

3.6 out of 5 Stars

3 Reviews

Diran George
Diran George
Verified Buyer
2 years ago
Awesome Helpdesk SaaS - very customisable and perfect for level and price


Pros
  • Configurability and customisation

  • Full feature set

  • Remote working possible (via apps)

  • Roadmap looks very promising

  • Unlimited KB articles, FAQs, live chats & tickets

  • Public tickets (if you want to showcase a roadmap, do it here)

Cons
  • Have experienced 1 downtime so far (CloudFlare) for about 3 minutes

  • Initial setup guidance a bit tricky

  • No internal KB for agents

Eduardo
Eduardo
Verified Buyer
2 years ago
Very Satisfied!


Pros
  • Support

  • Price

  • Potential

Cons
  • Subscription management

  • Ability to assign a fixed agent to each user

  • I find no valid defects based on convenience

Matthew
Matthew
Verified Buyer
a year ago
Less Than Just A Pretty Face


Pros
  • Great-looking public support site

  • Decent chat function

  • Promising KB

Cons
  • Email Does Not Work

  • Chat-to-Email Model Flawed

  • KB Articles disappeared

  • Very poor support response

Desky.Support - $59 Plan (Unlimited Stacking)
$59/lifetime$228/year
save up to 95%
  • 5 Agents Included
  • 1 Brand/Company
  • Ticketing System
  • Live Chat
  • 4 Active Integrations (More coming soon)
  • Shopify and Mailchimp Integrations by May-end
  • Mobile Apps Android + IOS
  • Unlimited Stacking and Each Stack Code will add +5 agents to the same brand
  • All Future Updates Included
  • 60 Days Refund Policy
Hassle free 60 days money back guarantee
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