PitchGround

FeedBear

Collect and manage customer feedback, prioritize ideas, and keep your customers in the loop with product announcements and updates.
PitchGround-Feedbear

Starting at

$49/lifetime$708/year
save upto 95%
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Customer Feedback Management Tool

Collect and manage customer feedback, prioritize ideas, and keep your customers in the loop with product announcements and updates.

Having a structured Feedback Management system in your business is super important. But what makes it overwhelming and time-consuming is because of -

  • No way to collect feedback from multiple sources into a single dashboard
  • Feedback disorganization.
  • Keeping the clients waiting too long for the updates.
  • Not having a structured Feedback/Update section

But with this tool, you can easily collect and manage customer feedback, announce updates, and do much more.

PitchGround presents FeedBear - Your customers are the most valuable source of insights you'll ever have. FeedBear allows them to easily share feedback, ideas, and bug reports - and you get all the information in one place. A simple tool to collect product feedback and keep your customers in the loop. 

They can also vote and comment on what's most important to them, so you know exactly what to prioritize. Next, you'll use the Roadmap feature to share what you're working on, and update everyone on progress. Finally, FeedBear's change log lets you announce the latest updates and new features you've released!

Build better products by listening to your customers. Collect feedback and feature requests, know what to prioritize, and share updates as you improve your product.

User Graphic Content

Learn more about FeedBear -

Fully customizable - Add your logo and colors, set it up on your own domain. Create unlimited boards.

Insights: Collect customer feedback - Learn what your customers really want. Give everyone a chance to make their voice heard, collect their feedback in one place, ask for more input. Prioritize based on user votes.

Roadmap: Close the feedback loop - Keep customers updated on your progress, explore their ideas and share status updates as you work on your product.

User Graphic Content

Collect all customer feedback in one place - Make sense of feedback, wherever it comes from, then focus on what matters – building the right product.

Stay organized - Use tags to quickly filter customer feedback.

Customer Engagement: Announce updates - Never let your product updates go unnoticed. Announce the latest changes and improvements you just shipped using FeedBear.

User Graphic Content

Follow up automatically - Branded email notifications when feedback status changes.

Work privately - Invite-only mode to collaborate on internal projects.

How Does It Work?

1. Collect feedback

  • Combine multiple sources of feedback into one place
  • Keep entries organized with boards and tags
  • Avoid duplicate requests, utilize voting
  • Uncover important details in the discussion

2. Show your progress

  • Increase transparency with a public roadmap
  • Customize to fit your brand
  • Automatic email status updates

3. Announce updates

  • Never let product updates go unnoticed!
  • Keep your customers in the loop about product changes
  • Schedule posts to synchronize with your marketing efforts
  • Use labels to highlight different topics
  • Compose updates with rich text, images, and media embeds

User Graphic Content

What's the Benefit of using FeedBear?

  • Easy to use
  • Fast deployment
  • Collect feedback from multiple sources
  • Feedback organization
  • Keep clients in the loop
  • Replace multiple tools with FeedBear
  • Fully customizable

Best Suited For -

  • SMBs and SMEs
  • Online Businesses
  • Startups
  • Freelancers
  • Small Agencies
  • Solopreneurs
  • SaaS Companies

Alternate For - Nolt, Canny

Customers Testimonials -

“Excellent Product! Got on board to check out FeedBear and have been highly impressed with how easy and simple it is to set the whole thing up. The simple and clean UI has been incredibly easy to follow. Looking forward to seeing how our users interact with the system.” - Vicky Goyal, MYCLUBTAP
“FeedBear is effectively helping us lower the number of customer requests getting to our support team.” - John Oh, CEO, 9Folders Inc.
“Great product for building your product in public. Very happy with the purchase. The product has performed very well, with great UX and UI. The support team is also very professional and quick to respond. I think this one is going to the moon🚀” - Jamie Frew, Carepatron
“I find the concept of FeedBear to be incredibly useful and see a lot of potential in integrating FeedBear into Wander. Because Wander is a small and growing social media platform, we have not yet had enough users to leave a good quantity of meaningful reviews for our site. However, I believe that FeedBear provides better insights and allows users to leave more impactful reviews than Wander's current feedback system.” - Leon Maksin, Product Manager, Wander 

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Grab Your FeedBear Code Now!

We would love to hear your feedback about FeedBear. You can drop your after-purchase review here - https://pitchground.com/products/feedbear/reviews#tabs

  • FeedBear Links
  • https://www.feedbear.com/
Plan A
$49/lifetime$708/year
save upto 95%
  • 1 Project/1 Custom Domain
  • 3 Admin Users
  • Unlimited Idea Boards
  • Unlimited Announcements In Your Changelog
  • Unlimited Users
  • Private Projects
  • Custom Branding and Custom Domains
  • Automatic Email Status Updates
  • Integrations with Zapier, Intercom, Slack
  • All Product Features & Updates to FeedBear (No White-Label)
  • Non-Stackable Plan (You can upgrade to a higher plan to increase limits)
  • 60-days Refund Policy
Hassle free 60 days money back guarantee
Plan B
$149/lifetime$2124/year
save upto 95%
  • 3 Projects/3 Custom Domains
  • 9 Admin Users
  • Remove "Powered by FeedBear" Branding
  • All Product Features & Updates to FeedBear
  • + All The Plan A Features
  • Non-Stackable Plan (You can upgrade to a higher plan to increase limits)
  • 60-days Refund Policy
Hassle free 60 days money back guarantee
Plan C
$299/lifetime$3540/year
save upto 95%
  • 10 Projects/10 Custom Domains
  • 30 Admin Users
  • Remove "Powered by FeedBear" Branding
  • All Product Features & Updates to FeedBear
  • + All The Plan A Features
  • Non-Stackable Plan (You can upgrade to a higher plan to increase limits)
  • 60-days Refund Policy
Hassle free 60 days money back guarantee
Plan D
$599/lifetime$7080/year
save upto 95%
  • 100 Projects/100 Custom Domains
  • Unlimited Admin Users
  • Remove "Powered by FeedBear" Branding
  • All Product Features & Updates to FeedBear
  • + All The Plan A Features
  • Non-Stackable Plan
  • 60-days Refund Policy
Hassle free 60 days money back guarantee

Plans & Pricing

Plan A
$49/lifetime$708/year
save upto 95%
  • 1 Project/1 Custom Domain
  • 3 Admin Users
  • Unlimited Idea Boards
  • Unlimited Announcements In Your Changelog
  • Unlimited Users
  • Private Projects
  • Custom Branding and Custom Domains
  • Automatic Email Status Updates
  • Integrations with Zapier, Intercom, Slack
  • All Product Features & Updates to FeedBear (No White-Label)
  • Non-Stackable Plan (You can upgrade to a higher plan to increase limits)
  • 60-days Refund Policy
Hassle free 60 days money back guarantee
Plan B
$149/lifetime$2124/year
save upto 95%
  • 3 Projects/3 Custom Domains
  • 9 Admin Users
  • Remove "Powered by FeedBear" Branding
  • All Product Features & Updates to FeedBear
  • + All The Plan A Features
  • Non-Stackable Plan (You can upgrade to a higher plan to increase limits)
  • 60-days Refund Policy
Hassle free 60 days money back guarantee
Plan C
$299/lifetime$3540/year
save upto 95%
  • 10 Projects/10 Custom Domains
  • 30 Admin Users
  • Remove "Powered by FeedBear" Branding
  • All Product Features & Updates to FeedBear
  • + All The Plan A Features
  • Non-Stackable Plan (You can upgrade to a higher plan to increase limits)
  • 60-days Refund Policy
Hassle free 60 days money back guarantee
Plan D
$599/lifetime$7080/year
save upto 95%
  • 100 Projects/100 Custom Domains
  • Unlimited Admin Users
  • Remove "Powered by FeedBear" Branding
  • All Product Features & Updates to FeedBear
  • + All The Plan A Features
  • Non-Stackable Plan
  • 60-days Refund Policy
Hassle free 60 days money back guarantee

Reviews

5 out of 5 Stars

5 Reviews

JAX
JAX
Verified Buyer
24 days ago
Mature Feedback/Roadmap tool
Feedbear is a mature and well developed customer feedback tool. It is very useful for a Saas to display feature requests, roadmaps, changelog in a well designed UI. The changes are displayed as boards. It is fully customizable includingupdating each board titles, slug etc. New items can be added easily and the UI/UX is very good. So, go for it if you are looking for similar tool.

Pros
  • Good UX/UI

  • Easy to use

  • Customizable

Cons
  • Limited third party integration

  • none

  • none

Natapol Supmanu
Natapol Supmanu
Verified Buyer
24 days ago
Quickest Way to Start a Customer Feedback Board
Feedbear is a well developed and solid product. I have tested and owned a few tools of this type, and I found Feedbear to be the quickest to set up. I like the no-nonsense approach of this product. The UI /UX were simple and I was able to getstarted using it right away. For SaaS product owners or anyone who needs to gather customer feedback, this is definitely a must have. The customization for board(s) vs roadmap vs changelog was very easy and convenient. I could turn the roadmap/changelog on or off instantly at any time. As for the boards, I was able to add everything I needed and how I needed it. Being a tech geek, I stress tested the programme and could not find any bugs or issues. It really worked the way it was supposed to. Feedbear was probably designed to make it as easy as possible to get started with the programme. So the level of customization is somewhat limited. For most SaaS products in English, this is 100% perfect. However, the selections for status and main part of the UI options are not customizable yet. Therefore, for non-English language products and for non-SaaS products, it may not be perfect yet.

Pros
  • Quickest and Fastest to create

  • Easy to use

  • All necessary features are there and ready

  • Mature and Solid with no bugs

Cons
  • Limited customization

  • No other integrations than Zapier

  • None

Tito
Tito
Verified Buyer
24 days ago
If you have a roadmap, or want to collect feedback, this is what you want.
This is a well established product with a simple and intuitive interface. Super simple to setup and manage. The easiest way to collect user feedback, simple and quick steps to have your site ready an running in some minutes. Plus you canuse your custom domain and logo.

Pros
  • super intuitive

  • easy to set up

  • medium level of customization

Cons
  • needs more integrations

  • None yet

  • None yet

Kaushal
Kaushal
Verified Buyer
24 days ago
Quick & Easy Way To Gather Customer Feedback
Feedbear provides a customer feedback tool that focuses on two main functions. The first is the ability to collect and manage customer feedback, and the second is more focused on prioritizing ideas and keeping customers in the loop with productchangelog and updates. Feedbear offers a nice clean interface for gathering, prioritizing, voting on, and managing product ideas. I found this part of the service easy to use and intuitive. Users can easily register and provide their feedback and vote on different ideas. Based on the feedback received, you can create roadmap and classify each feedback under various categories : Need your opinion, Planned, In Progress. Feedbear allows you to brand the feedback tool with your own custom domain and customize your feedback board. You can add your logo, custom domain and change the accent color. In terms of integration, feedbear currently offers Zapier, Intercom and Slack The tool is pretty simple and easy to setup. Within 5 minutes literally you can start collecting feedback and opinion from your customers. For internal projects, you can even enable privacy allows only internal users to provide feedback / opinions. Feedbear is an excellent must-have tool for a SAAS firm or any product-based business wanting to better understand their customers needs and requirements and focus their development accordingly.

Pros
  • Brandable with custom domain option

  • Quick and Fast Setup with Nice UI/UX

  • Slack Integration to Receive Feedback

Cons
  • No Integration except Zapier at the moment

  • Limited Cutomization For Feedback Board

  • None

Dan Goldberg
Dan Goldberg
Verified Buyer
24 days ago
Engage and Include Your Users
Creating a project name, automatically creates a feedbear.com subdomain and simultaneously shows you what the whole domain looks like. You can then optionally upload a logo to go with your project. (The use of custom domains is available inthe project settings also.) The next page prompts you to create a board. There is an explanation of what a board is; which is where you receive different kinds of feedback from people. You can give the boards any title you want, depending on what kind of feedback you intend to receive. A couple of the most common are, Feature Requests and Bug Reports, according to the instructions on this page. The next page prompts you to get started by adding a couple of posts to your, what will be a KanBan style board, with what has been completed recently, what’s in progress right now, and what’s planned next. Once you are done creating your board, you are taken to the project page at the subdomain you have created. The Road Map is broken into boxes that show Feature Requests, What Is Planned, and What Is In Progress. You do also have the option in the settings, to change what is displayed (Feature Requests,Road Map, Change Log) as your project's home screen. Admin can export and import boards. They can also do some customizing of the user feedback form, merge feature requests, and optionally add custom tags. Boards can be set to public, or private. Integrations so far are with Zapier, Intercom, and Slack. I would like to see Webhooks, Pabbly, and Integrately added soon. FeadBear is embeddable as a widget on separate webpages. The overall look of FeedBear I find very calming, focused, and pleasing. The UI/UX I find very clean and simple to understand and navigate. If you are looking to engage and include users in your development process, FeadBear seems to be a great choice. Users can up vote the feature requests they like.

Pros
  • The UI/UX I find very clean and simple to understand and navigate

  • Subdomain and Custom domain options

  • Brand-able and Customizable

  • Embeddable as a widget

Cons
  • I Would like to see more Integrations

  • (no other downsides I see at this point)

  • (no other downsides I see at this point)

View All 5 Reviews

Frequently Asked Questions

Support Email - support@feedbear.com

Knowledgebase - https://www.feedbear.com/blog

Roadmap - https://feedback.feedbear.com/roadmap

Q: Can I see any examples of companies using FeedBear?

A: Take a look at the boards for Markup Hero, Syncspider, Nodehub, WP Ultimo.

https://roadmap.markuphero.com/

https://roadmap.syncspider.com/

https://wpultimo.feedbear.com/

Q: What if I have several projects?

A: You can create unlimited boards within your project. Some customers use separate boards for different products within the same project. If you'd like to have separate accounts, with different branding, you'll need to create a new project and buy a different plan.

Q: Do you have multi-language support?

A: The FeedBear app is only available in English, at the moment, but we're working to add multi-language support in Q4 2021. You can edit most of the text used in the interface your users will use to leave feedback. From your board, click on Board Settings, then edit the text used in the widget and new idea box in your board.

Q: Can I host my roadmap or feedback board on my own domain?

A: Yes! Many customers use feedback.domain.com or roadmap.domain.com - note we’re working on adding SSL support, at the moment this requires you to use something like Cloudflare to add SSL for your custom subdomain, read more in our help article: https://help.feedbear.com/article/9-setting-up-a-custom-domain

Q: Can I have a feedback widget running within my app or website?

A: Yes, you can easily add a feedback widget within your web application to collect feedback from your users. If you have a mobile app, we suggest linking to your feedback board within a webview or loading the board in Safari/Chrome. Read more in our help article.

https://help.feedbear.com/article/24-widget-setup-and-configuration

https://help.feedbear.com/article/25-sso

Q: What is the exact meaning of “users"?

A: Users are customers or users of your website/application registering on your feedback board to post an idea, vote or leave a comment.



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