RateMyService is a Customer Feedback &amp; Survey solution that helps businesses insert a Customer Satisfaction or CSAT survey in your staff&#x27;s email signatures.Customer support is the face of your company, but it’s hard to tell if you’re looking good without a mirror. Sure, you could pick your customer’s brain by shooting them an email survey, but not everyone likes a crowded inbox.If only there was a way to get more customer feedback while putting less pressure on customers and your support team? 🤔Enter <a href="https://www.ratemyservice.io/">RateMyService</a> ❤️⭐😁This is a survey tool that lets support and sales teams create custom surveys to measure customer loyalty and customer satisfaction.The tool’s email signature surveys allows customers to rate their experience after every email reply.Through the emoji survey, this tool gives real-time feedback, which means having the chance to turn conversations around if/when things go south, increasing customer success rates, and leading to improved customer retention.Best for: Teams looking to improve their customer experience with actionable insights from customer surveys. I.e. 1️⃣ Sales teams 2️⃣ Customer support teams 3️⃣ Admin teamsVideo 🎥 <a href="https://youtu.be/K7Y253qRq-U">here</a>!RateMyService was built for any business that does sales/support activities and/or communicates to their customers via email.Get ready to show customers your best side with beautifully designed surveys—no coding required. Super easy to set up &amp; start using (3 minutes flat!), and it works seamlessly with standard or HTML email signatures. RateMyService makes it easy to get the feedback you need to boost customer satisfaction—with fewer emails to customers and more organized data for your Support Teams.Put your best foot forward and stay one step ahead of the competition. If customer success is important to your business, then you definitely don&#x27;t want to miss this lifetime deal.------ADVATAGES------🎯 Celebrate Awesomeness 🚀 Identify your top staff performers and celebrate their awesomeness! 🎯 Remove &quot;Dead Wood&quot; 🌳 Quickly identify your worst performers and help them grow!| 🎯 Peace of Mind 🦄 Your customers can instantly connect with a manager when balls are dropped. 🎯 Time Saver ⏱️ No more need to monitor/inspect your staff mailboxes. 🎯 Become Better 📈 Watch your team &quot;fly higher&quot; as a result of an email signature CSAT.------FEATURES------⭕ Highly customizable survey ⭕ Quickly add users with G-Suite &amp; Office 365 integrations or by using CSV ⭕ Email notifications for completed customer surveys ⭕ Easy to read reporting/dashboard<h1>Will I have any special restrictions with the plan I have bought?</h1>All features (administrators, customers, surveys, responses, email alerts) are unrestricted and unlimited. The only restriction will be the number of agents/staff you can monitor. <h1>What languages does RateMyService cater to?</h1>English only at this time. However in the Settings section you will see we designed the system to cater for other languages in the future. 
Our Dev team has committed to custom Call to Actions, and localization/language options in the next 3 months.<h1>What future features do you plan to build as part of the RateMyService roadmap?</h1>ALREADY COMPLETED:
- Rebuild backend in Tina4
- Custom Call to Action (CTA)
- Hex color picker for CTA, and 8 additional default colors.
- 6x additional Languages (English, Arabic, Danish, French, German, Russian, Spanish)
- 2 icon set, instead of just 3.
- Additional Animated Icons.
- Additional Static Icons.
- Additional Fonts and Font Sizes
- Archiving feature for "test" customer feedback.
- 2x Additional Management Notification Email addresses
- Agents can now receive customer feedback Email Notifications

NEXT UP:
- [FULL MODULE 🤖] Google Reviews redirect for "Exceeded Expectations" survey selection, with pathing/filtering for Bad Reviews. This includes the MiRating page displaying all reviews.

UPCOMING:
- [FULL MODULE 🤖] QR Code Surveys/Reviews
- [FULL MODULE 🤖] Review/Testimonial Builder with Website Widget. I.e. Build testimonials from Customer Feedback, and Reviews (Google, Yelp, Trip Advisor etc)
- [FULL MODULE 🤖] Super Admin Dashboard for marketing, franchise & tech companies.
- [FULL MODULE 🤖] Single Form Surveys. This is a webform that has the full (all three faces) survey in a weblink. The short URL can be used in a SMS to the client (E.g. customers who use SMS to notify and close off tickets)
- [FULL MODULE 🤖] Integrations with Ticketing (e.g. ZenDesk) and CRM's (SalesForce) systems for Post Resolution Surveys
- Automated/scheduled email reporting
- CNAME / Custom Domains
- Reporting: Download/Export (PDF, CSV) Customer Feedback.<h1>What is a Customer Satisfaction (CSAT) Survey, and why use CSAT?</h1>It's a survey designed to help businesses understand what their customers think about their products/services/support/brand. In other words it measures how satisfied your customers are with you.
It's really encouraging to get awesome feedback from your customers. Sometimes though, something goes wrong, and you need a quick/efficient way for your customers to communicate their concerns/issues to a manager/owner. That's where RateMyService comes in! ;-)<h1>Why did you start RateMyService?</h1>We started RateMyService because all the existing solutions were really complex to setup and start using, had few customizations, and were way too expensive.
So we built RateMyService, which allows you to start getting feedback from customers in 3 minutes flat as it's really easy to setup/use, also has a ton of customizations, and is less than $3 per staff/agent monthly.<h1>Why use RateMyService?</h1>- Super easy to set up & start using (3 minutes flat!).
- Works seamlessly with standard or HTML email signatures.
- Highly customizable survey.
- Easy to read reporting/dashboard.<h1>Is your solution GDPR Compliant?</h1>Yes! We are absolutely GDPR compliant. You can see more details here: https://www.ratemyservice.io/tc

3-Min ⏰, No Code, In-Signature Surveys 😁😐😡. Start collecting Feedback 💬 in minutes.

Survey Customization

Reporting Dashboard 

Customizable Survey

Survey Forms

Customer Feedback

Email Signature Survey

RateMyService

RateMyService 😡😐😁 is a customer satisfaction (CSAT) solution designed to help businesses insert surveys in agent or staff email 📧 signatures.

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Reviews

4.9 out of 5 Stars

Fran Tully

Small Business with Big Ambitions

Novian Putra

Make your Service more Trusted

Yusuf Puluco

Upscale the store

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Budi

Very helpful

Taylor

Simple and Easy

Vinitkumar Gaikwad

Easy To Use

Adzalan Bin Yanggang

Nice tools

Karan Mehta

A Great Product

Karan Mehta

A Great Product

Chris Newnham

Exceeds Expectations

Mahmoodah Manuel

Super Support!

Mish-Al Allie

Efficient Customer Service Tool!

Lau Lau

Great Product

Nilesh Shethia

Amazing product

Adam Z.

Raciew at RateMyService

Adam Z.

Review at RateMyService

Ronald DSouza

Simple and uncomplicated

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Sergey

Awsome easy to use product!

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Moshe Rosenzveig

Easy way to engage with customers

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Ngoc Nguyen

Great deal and good working!

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BL Samota

Great product

Shan

Simple and easy to add to our site

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AlexD

Great Feedback Tool

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Ergin Furkan Erkan

Great tool

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Péter Nyári

Great new player around

Solar Bang

Free and just works!

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Lo C

Essential Tool

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Gunnar Löw

There is still room for improvement

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