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Mailmodo

Helping Marketers Build Interactive Emails and Get Better Conversions From Email Marketing!
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FAQ

Support Email - support@mailmodo.com

Knowledgebase URL - https://www.mailmodo.com/guides/ and http://help.mailmodo.com/en

Getting Started Guide (for LTD users) - https://www.notion.so/Getting-Started-with-Mailmodo-LTD-a843c2db1c4a4c6295e6f28f95cc0b71

What can I use Mailmodo’s interactive AMP emails for?

You can use interactive emails to generate leads, sell more, book meetings and appointments, conduct surveys, and send engaging content by email marketing to your users and prospects. For a more detailed understanding please refer to this page: https://www.mailmodo.com/use-case/

Does Mailmodo have a template library? What use cases does it cover?

Yes, Mailmodo does have a rich template library. It covers almost all the popular email marketing and sales use cases. You can check out our template library at https://www.mailmodo.com/template.

What are the other features in Mailmodo apart from AMP emails?

Mailmodo is a complete email marketing solution that helps you to send transactional and bulk emails with features like contact management, email template library, easy-to-use email editor, email automation, user journey builder, auto-trigger scheduling, API integrations, email analytics, and much more.

What is the prerequisite to send AMP emails?

Sending AMP emails requires adhering to the security protocols of email clients (Gmail, Yahoo Mail, and Mail.Ru) and creating emails that are built on the AMP framework. However, all these processes are simplified and reduced to a few clicks with Mailmodo. Check out this article to understand the prerequisites in detail: https://www.mailmodo.com/guides/requirements-to-send-amp-emails

How to get AMP registration?

To register your email for AMP sending, you need to whitelist your domain as per the protocols established by the email clients supporting AMP emails. This process is lengthy and has many steps. However, you can register with these email clients with a simple form filling in Mailmodo.

Which are the SMTP we can add? Which one is the best?

You can add any SMTP you require or use. While each SMTP has its own merits and demerits we have created easy integrations with AWS SES, Pepipost, and Sendgrid.

How to add AWS SES SMTP?

You can easily add AWS SES SMTP with Mailmodo. Please refer to this document for a walkthrough of the process: http://help.mailmodo.com/en/articles/4701354-using-aws-ses-smtp

How to add Sendgrid SMTP?

You can easily add Sendgrid SMTP with Mailmodo. Please refer to this document for a walkthrough of the process: http://help.mailmodo.com/en/articles/4700104-using-sendgrid-smtp

How to add my own SMTP?

You can easily add your own custom SMTP with Mailmodo. Please refer to this document for a walkthrough of the process: http://help.mailmodo.com/en/articles/4801633-how-to-add-custom-sender-domain-in-mailmodo

Can we do online payment inside emails?

No, at present it isn’t possible to complete payments inside emails due to security issues. However, with interactive emails, Mailmodo helps you to bring your users to the final payment checkout stage inside emails and then redirects to the secured payment gateway for the final steps. The process has been made smooth to make it fluent and as frictionless as possible reducing the number of steps required for online payments.

Do we have a direct integration with Shopify?

No, we do not have one at present. However, we are working on it.

LTD FAQs:

Do the emails have Mailmodo branding?

No, our emails carry no branding.

Can I add my own custom domain?

Yes, you can. 

Do I need to use my own SMTP? What if I want to use Mailmodo’s SMTP?

Yes, you will need to use your own SMTP for the LTD. Mailmodo’s SMTP can be availed outside of LTD.

What are the limitations of the LTD plans?

Not many. The only thing is that you will have to configure your own SMTP to send mails. 

AMP for Email Technology FAQs

What is AMP for email?

AMP Email is a framework created by Google that allows emails to render and display dynamic elements like accordions, carousels, forms, calendars, shopping carts, dynamic APIs, etc. within the mail-body. It creates a mini-website inside an email.

Are there any limitations of AMP emails?

AMP emails are just like any other emails except the fact that they come with a number of superpowers and don't render in every email client at present. There aren't any other limitations.

Which email clients support AMP for Email?

At present, AMP is supported by Gmail, GSuite, Yahoo and Mail.ru. When a user's email client doesn't support AMP emails, the recipient will be able to see plain HTML email which we provide options for.

You need to get your sender email whitelisted with these email clients before your AMP emails can be rendered. In other email clients, a fallback HTML version will be shown to the users. You can create both AMP and HTML versions together inside the Mailmodo editor. There is no problem with the users’ experience where the AMP emails don’t get rendered. They will automatically see the HTML version.

How does Mailmodo help in sending actionable AMP emails?

Mailmodo helps you and other marketers create actionable AMP emails without any coding knowledge. You just have to drag and drop blocks and edit them as per your needs. We also help you to send any number of emails using your own or our SMTP.

Where can I find all the features for Mailmodo?

Visit - https://www.mailmodo.com/features